PROCESSING & SHIPPING

Orders will be processed and shipped within 3-5, business days after order is received. Please allow extra time for processing and shipping during the holiday season.

REFUND & EXCHANGE POLICY

No refund on purchases. Exchange for the identical item will be accepted if product was damaged during shipping. Please email pictures of the damaged item and proof of purchase to: xscentlentcandles@gmail.com, Subject Line "Replacement." Please allow 5-7, business days for shipping. Customers are responsible for all shipping fees.